This Job Market Solutions, Inc., Services Agreement (the “Agreement”) reflects the terms and conditions agreed upon between Subscriber (sometimes referred to as “you” or “your”) and Job Market Solutions, Inc. (sometimes referred to as “we,” “us,” or “our”), regarding the services identified on the order form.
Scope of Services and Client Participation. We will provide you the following Services under the following terms and conditions: We will craft a new resume. The first version will be provided to you within five (5) to seven (7) business days (excluding holidays) of the date we receive all of the requested information.
If, upon your receipt of the resume, you provide feedback, we will provide up to three (3) rounds of revision. You agree to review your resume in a current version of Microsoft Word. You agree to use Microsoft Word’s Track Changes feature to make in-line edits and/or comments.
Our obligation to craft a new resume will be complete upon completion of the final version, unless otherwise mutually agreed upon.
You agree to pay the amount we agree upon, as evidenced by an electronic invoice, for our resume-crafting services. Full payment is due immediately and our work will not begin until full payment is received by us, unless partial payments have been mutually agreed upon and are reflected in your electronic invoice.
So that we may fulfill our obligations under this Paragraph, you agree to provide any and all information that we reasonably request within five (5) business days of your purchase of our services, unless otherwise agreed upon.
Additional services that we offer include writing cover letters, additional resumes, LinkedIn profiles, career coaching, executive bios, reference sheets, personal statements, letters of intent, and helping prepare college admissions materials. Any agreement for us to perform additional services described herein will be reflected in an electronic invoice.
Modification of Services. We may modify our Services from time to time. If we modify a Service in a manner that materially alters the nature and value of the Service, in our sole discretion, we will notify you at least 30 days prior to the modification and you may opt to terminate the Service, effective upon modification, by providing us written notice of termination within five (5) business days following the modification.
Disallowed Content. We may refuse, modify, or remove from any Service content we deem to violate applicable law, our legal rights, or the rights of a third party. We may terminate the Service if we determine other remedies are ineffective.
Staffing and Third-Party Services. We may engage third parties to provide or fulfill the Services. You authorize us to engage third parties as necessary to provide you the Services, provided that we will be responsible for the performance of such third parties.
Ownership. Subject to your fulfillment of all payment obligations under this Agreement, we assign you all right, title, and interest we have in any work specifically created for you under the Agreement (the “Work”). In addition, all information you provide to us will be treated confidentially.
Client Responsiveness. You have a responsibility to respond to inquiries within no more than seven (7) business days. If we do not hear from you for more than three (3) months, your project will be put on hold and a $100 fee will be applied to re-open it. If your project is still on hold after one (1) year, a fee equal to 50% of your original invoice will be applied to re-open your project.
Reservation of Rights. The formatting and content of the work we produce may not be copied, imitated or used, in whole or in part, for anyone other than the subscriber, without prior written consent. The Work, as well as our methods and processes, may be covered by intellectual property rights, and are subject to such proprietary rights. We reserve all such rights.
Term and Termination. The Agreement will become effective, without further notice of acceptance, when we accept your payment (the “Effective Date”). The Agreement will continue until the Services for which you contracted in Paragraph 1 of this Agreement have been completed.
You agree to make a good faith effort to complete all contracted Services within a reasonable amount of time. We reserve the right to put your project on hold when and if you are non-responsive in providing feedback, and to charge a $100 fee to re-open your project if you provide feedback after six (6) months have passed since the project was put on hold. We reserve the right to charge a $100 fee to re-open and make additional changes to a project that was proofread and finalized upon your approval.
Either party may terminate this Agreement by giving the other party written notice of its intent to do so, and such termination will become effective immediately after the notice is given. You agree, however, that you shall not be entitled to any refund for any of the Services set forth in Paragraph 1 after the expiration of three (3) days following your purchase of our services.
Disclaimer of Warranty. We make no guarantees, representations, or warranties to you regarding the results of your use of the Services, particularly as such results relate to your hiring by a prospective employer or retention for any employment-related opportunity.
Limitation of Liability. Our entire liability for all claims arising out of or in connection with the Agreement will not exceed the amount of your actual direct damages up to the amounts you paid for the Services set forth in Paragraph 1 of this Agreement. You agree that we are not liable for special, incidental, exemplary, indirect, or economic consequential damages.
We are also not liable for any inaccurate, incorrect, or misleading information in the prepared materials. We are not responsible for errors that are contained in any original documents you provide. We will not confirm or attempt to verify information provided by you and will not be responsible for the accuracy or truthfulness of the information provided by you.
Governing Law and Venue. This Agreement is governed by the laws of the State of North Carolina, without regard to conflict of law rules that might direct the application of another jurisdiction’s laws. The parties agree that the state and federal courts sitting in North Carolina will have exclusive jurisdiction over any claim arising out of this Agreement, and each party consents to the exclusive jurisdiction of such courts. Each party further waives all defenses or objections to such jurisdiction and venue. Any and all disputes, claims, and causes of action arising out of or relating to this Agreement shall be resolved individually, without resort to any form of class action.
Registration and Password. By providing us with your email address, you consent to our using the email address to send you project-related notices as well as other messages, such as special offers.
Terms and Conditions of Payment. You agree to pay the amount we agree upon, as evidenced by an electronic invoice and/or receipt of your payment, for our resume-crafting services. Full payment is due immediately and our work will not begin until full payment is received by us, unless partial payments have been mutually agreed upon and are reflected in your electronic invoice and/or payment.
Electronic Files. We will send files in Word, PDF, and text formats. We do not guarantee documents will retain all of their original intended formatting features on your individual equipment. We cannot provide technical support on document formatting.
Publishing and Privacy. You give permission for the content of documents to be published in articles, columns, books and industry-related publications, at our discretion, and with the understanding that all identifying information (name, address, phone number, email address, and LinkedIn URL) will be fictionalized to protect your confidentiality. Your information will never be shared without prior written consent or unless ordered by local, state, or federal officials regarding investigation.
Client Testimonials. All testimonials provided are from real clients and are provided to illustrate the results former clients have achieved but do not promise that any client will achieve the same results.
Limitation of Claims. No claim arising out of or related to any Service may be brought by either party more than twelve (12) months from the date of this Agreement.
Accuracy of Content, Proofreading, and Acceptance of Final Documents. You agree that you are solely responsible for the accuracy of the content included in your resume(s), in your LinkedIn profile content, and/or in your cover letter(s). Final proofreading is your responsibility and any error(s) included in your final documents is your responsibility. You agree to indemnify and hold harmless Job Market Solutions and its officers, employees, and subcontractors from and against any and all claims, demands, liabilities, costs, or expenses, including reasonable legal fees resulting from false, inaccurate, misleading, or otherwise incorrect information included in your job search documents.
You must proof content and request revision (by providing specific requested changes in writing) within seven (7) to fourteen (14) business days of receipt unless special arrangements have been made.
Finalization of contracted written documents must be approved within seven (7) business days of the receipt of materials (after editing and proofreading is complete). After seven (7) business days, all services will be considered approved and complete, and additional work will be billed as a new service. We will not finalize any documents until your written authorization has been received and acknowledged as received. You must authorize finalization in writing via email.
General Provisions. This Agreement constitutes the entire agreement between the parties regarding the Services. This Agreement supersedes any prior understandings and agreements regarding the Services, and you acknowledge that you are not relying on any oral or written statement that is inconsistent with, or not set forth in, the Agreement. We may amend the Agreement terms at our discretion to address changes affecting delivery of the Services and you agree to be bound by such amendments, provided that the amendment does not materially affect the nature of the Services, or related charges, to your detriment. Each party’s performance under the Agreement is subject to interruption and delay due to causes beyond its reasonable control, such as acts of God, acts of any government, war or other hostility, civil disorder, the elements, fire, explosion, power failure, equipment failure, industrial or labor dispute, or inability to obtain necessary supplies. If either party fails to require the other to perform any term of this Agreement, that failure does not prevent the party from later enforcing that term. If either party waives the other’s breach of a term, that waiver will not be treated as waiving a subsequent breach of the term. If any term of this Agreement is deemed unenforceable for any reason, the remaining terms shall continue to be fully enforceable. Any term of this Agreement that provides a right or imposes an obligation after the termination or expiration date will survive the termination or expiration and be binding on the parties.
